At Paige Trips, your satisfaction is our top priority. If you’re not fully happy with your purchase, we’re here to help make it right.
1. Returns
We accept returns within 3 days of delivery. To qualify for a return, items must be unused, in their original packaging, and accompanied by proof of purchase.
2. Non-Returnable Items
Certain items such as personalized products, sale items, or gift cards are non-returnable.
3. Refunds
Once we receive your return, we’ll inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–10 business days, using your original payment method.
4. Exchanges
If you need to exchange an item for a different color, size, or model, please contact us directly. We’ll guide you through the exchange process.
5. Damaged or Defective Items
If you receive a damaged or defective item, contact us within 7 days of delivery. We’ll provide a replacement or issue a full refund.